Privacy Policy

Last Updated: 05 April 2026

1. Introduction

OCD Landscape and Lawns LLC ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, appointment reminders, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact information: We may collect your name, email address, phone number, and mailing address when you submit our contact form, book appointments, request a quote, or otherwise provide it to us.

SMS consent and communications data: If you opt in to SMS communications, we collect and maintain records of your messaging preferences, consent selections, and any opt-out activity. This data is used solely to manage your communications preferences and ensure compliance with applicable regulations.

Usage and device information: We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.

Appointment and service data: If you schedule appointments or engage our landscaping or hardscaping services, we may collect details associated with those interactions.

3. How We Use Your Information

We use your information to:

• Provide requested services and customer support

• Respond to landscaping and hardscaping service inquiries

• Send appointment confirmations, scheduling updates, and reminders

• Send SMS communications that you have explicitly opted into

• Follow up on estimates and quotes

• Send promotional offers to contacts who have separately opted into marketing messages

• Improve our website and service performance using analytics

• Maintain compliance records related to SMS consent and opt-outs

• Protect our business and users, including fraud and security monitoring

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not function correctly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services required to deliver messages to you.

We may share information only in the following limited circumstances:

Service providers: We may share information with trusted vendors who assist us in delivering services, such as SMS delivery platforms, scheduling tools, and customer support tools. These providers are permitted to use your information only to perform services on our behalf and are not authorized to use it for their own marketing purposes.

Legal and safety: We may disclose information if required by law, or to protect the rights, safety, and security of OCD Landscape and Lawns LLC, our customers, or others.

Business transfers: If OCD Landscape and Lawns LLC is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.

SMS data — explicit statement: All categories of personal information described in this policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services used to deliver your messages. Information sharing with subcontractors in support of direct customer service functions is permitted.

6. Your Choices

SMS opt-out: You can opt out of SMS messages at any time by replying STOP to any message we send you. After receiving your STOP request, we will send one confirmation message and you will no longer receive SMS messages from us unless you choose to opt back in.

Re-enrolling: If you opt out and wish to re-enroll, you may do so by submitting our contact form at ocdlandscapeandlawns.com and opting in again using the same method you originally used.

Access and correction: You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. No method of data transmission or storage is fully secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

9. Compliance with Applicable Law

OCD Landscape and Lawns LLC operates its SMS communications program in compliance with CTIA guidelines, carrier requirements, and all applicable federal and state laws governing the collection and use of personal information and commercial text messaging.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of our services following any update constitutes your acceptance of the revised Policy.

11. Contact Us

Questions about this Privacy Policy can be directed to:

• OCD Landscape and Lawns LLC

• Phone: (727) 488-8577

• Email: [email protected]

• Contact us page: https://ocdlandscapes.com/contact